When Do I Receive Payments?

Josh K. -

This section outlines the payments process overview. Read more on how to add a bank account and the required property listing information.

The security deposit (if requested as per your listing) will be requested to be paid by the tenant immediately after signing the lease.

Payments adhere to the following schedule:

  • If the tenant is moving in on or before the 20th of any given month, pro-rated rent and pro-rated recurring fees for the remainder of the month, along with any one-time fees (e.g., move-out cleaning fee), will be sent by the tenant’s move-in*.
  • If the tenant is moving on on or after the 21st of any given month, pro-rated rent and pro-rated recurring fees for the remainder of the month, full rent and full recurring fees for the following month, along with any one-time fees (e.g., move-out cleaning fee), will be sent by the tenant’s move in*.

*Please note that due to standard bank transaction times, payments can take 3-5 business days to settle into your bank account from the time the payment is made.

For that reason, while we can guarantee that payment will be made by the tenant on or before their move-in, we cannot guarantee the date that the funds will settle into your bank account. Rest assured that once payment has been made by the tenant, that payment cannot be interrupted or cancelled. 

All incoming payments can be viewed via the "Invoices" tab found on the Partner Dashboard.

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