Terms of Service for Business Stay Approved Listings

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Homesuite Business Stay Approved Partners Agree To:

  • Maintain accurate availability and pricing, including fees, on all property listings. Homesuite will send bookings without first confirming.
  • Accept and confirm Homesuite leases within 24 hours. If there is an unavoidable conflict, contact Homesuite immediately.
  • Maintain 6 hour average response rate to all tenant inquiries
  • Furnish all properties within Homesuite's Business Stay Approved minimum furnishing, amenity, and quality requirements.
  • Accurately represent all properties: photos depict the current condition, layout and size of unit and all fees and amenities are correctly depicted.
  • Properly clean properties prior to tenant move-in.
  • Have the rights to rent out all properties on Homesuite and/or are the rightful owner or property manager of the properties.
  • Comply with all local and federal laws with regards to holding and returning security deposits in a timely manner (when applicable),  including documenting any legal deductions
  • Comply with all of Homesuite’s Partner Standards, including our strict Non-Discrimination Policy.
  • Maintain at least a 4 star customer review rating on all Business Stay Approved listings
  • Maintain a professional level of service to the BSA tenants.  Homesuite reserves the right to disqualify a landlord from the BSA program due to poor service.
  • Provide 24/7 Maintenance/Emergency contact information and respond to maintenance requests within 24 hours or less for more urgent matters
  • Provide a minimum of 24 hours written notice to the tenant before entering the property.
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