How Do I Send A Follow Up Inquiry To A Landlord?

Clement Chou -

After you've sent an inquiry to a landlord regarding a specific property, you will receive a copy of your inquiry via email.  The email notifications in Homesuite Messaging have the following features:


Sender:  Homesuite <>

Subject line: Your inquiry for [cross-street and city of the property] ([Property ID#], Message ID#)


  • Your custom message
  • Customer First Name
  • Manager’s First Name
  • Property ID (hyperlinked to your listing)
  • Property Cross-street
  • Requested Move-In Date
  • Requested Move-Out Date
  • Number of Occupants
  • Pets (if applicable)


  • Contact [landlord’s first name]
  • Apply Now


To send a follow up message to the landlord, click the orange "Contact" button within that email.  See a screenshot of the email below.


After clicking the orange "Contact" button, you will be taken to the messaging platform where you will be able to enter and send your follow-up message.


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